MALAYSIA – Givaudan, a Swiss manufacturer of flavors, fragrances and active cosmetic ingredients, has announced the official opening of its new Givaudan Business Solutions (GBS) delivery centre in Kuala Lumpur, Malaysia.

The GBS delivery centre in Kuala Lumpur’s Petaling Jaya sector was officially inaugurated during a ceremony inspired by Malaysia’s national flower the hibiscus, which is also used in the creation of some of our flavours and fragrances.

“GBS is all about increasing agility and efficiency while driving excellence in the delivery of our services and solutions in order to grow alongside our customers.

Our new centre is strategically situated in Malaysia to enable Givaudan to deliver a superior customer experience as we continue to grow in the region and work towards achieving our 2020 ambition,” said the CEO Gilles Andrier.

The Malaysian centre joins Budapest, Hungary and Buenos Aires, Argentina as a key delivery centre for GBS, says Givaudan.

The new centre will be initially focused on finance and procurement solutions for indirect materials and services.

The company says that the centre will begin implementing the full range of GBS activities in 2019.

The centre will also integrate processes from the functional areas of finance, procurement, supply chain and enterprise data management.

“Kuala Lumpur is particularly well positioned as a hub for talent and technology in the Asia Pacific region.

GBS will leverage innovation and new ways of working to deliver solutions that are fully aligned with our business and designed to increase our effectiveness while allowing our people to focus on core activities that bring value to customers,” said Anne Tayac, Head of Givaudan Business Solutions.

Givaudan announced in July 2017 the start of the implementation of GBS, its global organisational unit that would provide best-in-class business services and solutions.

According to the company, upon completion of the three-year implementation Givaudan will have the best possible platform to support the delivery of a superior experience to customers and employees while ensuring growth for the future.