JBS expands its IT management partnership with ManageEngine
The partnership includes consolidating endpoint security, streamlining IT operations, and improving employee access to IT services.
USA – JBS Foods is broadening its engagement with ManageEngine, a division of Zoho Corp., to enhance the management of its global IT infrastructure.
The agreement aims to integrate JBS’s technology systems with third-party tools while improving operational efficiency across its international locations.
For the past 15 years, ManageEngine has supplied IT solutions to JBS, and the expanded partnership continues that relationship.
Wendi Collins, IT director at JBS Foods, stated that the company’s strategy focuses on efficient and secure IT solutions that enhance operations without reducing functionality.
She added that ManageEngine provides the flexibility needed to unify IT management across multiple regions, including the United States, Australia, Mexico, and Europe.
Under the partnership, JBS will implement ManageEngine’s software to oversee more than 25,000 endpoints, support 250 IT staff, and provide IT services to 70,000 employees in the United States alone.
Given that acquisitions play a key role in JBS’s growth, the company is looking to ManageEngine’s tools to integrate the IT systems of newly acquired businesses more effectively.
Consolidating IT Security and Compliance
JBS is replacing multiple security and endpoint management tools from eight different providers with ManageEngine’s Endpoint Central.
This shift automates software updates and ensures that third-party applications comply with security requirements.
JBS reports that it has reduced response times to software vulnerabilities by 90% and achieved zero-touch deployment for 95% of its devices.
The company is also consolidating its global IT management across more than 15 domains, enabling real-time monitoring of systems and operations.
ManageEngine’s software provides a centralized control panel for IT infrastructure, automated processes, and customized dashboards for better visibility.
Improving Employee IT Support
JBS is integrating ManageEngine’s tools to offer IT support to employees, whether they are on-site or working remotely.
A self-service system now allows workers to request software, troubleshooting, and updates from any location, inside or outside the company’s network.
Employees can also access IT support through a mobile app, a database of common issues and solutions, and LTE-connected tablets that provide live assistance for drivers and delivery personnel.
As a result, JBS has seen a 30% decrease in help desk requests, indicating fewer disruptions and improved productivity for employees.
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