KFC opens new outlet in Ghana featuring safe, convenient services

GHANA – Masco Foods, franchise owners of the KFC brand in Ghana has cut ribbon to its 20th store in Accra.

The new store features KFC’s brand-new design, offering not only dine-in services but also takeaway, drive-thru and delivery options, in a bid to offer safe, convenient and seamless service to customers as the world continues to battle with the COVID-19 pandemic.

The management of Masco Foods while opening the new outlet, took the opportunity to express their gratitude to the company’s staff for their relentless effort in ensuring that the restaurant was opened.

They assured Ghanaians that KFC still had plans of expanding its brand across the country, adding that Masco foods currently employs over 700 personnel and they expect this number to grow over the course of 2021, reports Norvan.

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Mr. Ashok Mohinani, the Executive Director of Mohinani Group-parent company of Masco Foods stressed the importance of the day, highlighting that the opening of KFC’s 20th restaurant in the company’s 10th year of existence was indeed a very important milestone.

Mr. Mohinani acknowledged that although the journey had not always been smooth sailing, the hard work and dedication of the team had taken the company through the tough times.

The launch of the outlet comes days after Spanish on-demand platform Glovo, who also partners with KFC to offer delivery services to customers, launched its operations in the country,

This is its second market in West Africa and the fifth African country after Kenya, Morocco, Uganda and Cote d’Ivoire, where the firm has established operations.

Meanwhile, the fast-food chain operator famously known for its fried chicken has opened its 37th Outlet in the East African region and the first one at the coastal county of Kenya, Mombasa.

This comes months after it opened its 36th outlet in one of Nairobi’s business-oriented neighbourhoods, Eastleigh.

KFC East Africa started operations in Kenya in 2011. In East Africa, it has shops in Kenya, Uganda and Rwanda.

The fast-food restaurant recently appointed Jacques Theunissen as the new CEO taking over from Derrick Van Houten who left KFC last September and moved to Java House on March 1 as the new boss.

The appointment is a promotion for Mr Theunissen who was previously working as the operations manager at KFC in East Africa. He has also worked before as KFC EA chief operating officer.

“I took over as chief executive officer of Kuku Foods East Africa on 1st October 2020. This appointment was after the then incumbent, Mr Derrick Van Houten, left the company to pursue other interests,” Mr Theunissen said.

At Java House, Derrick Van Houten has taken over the helm of the leading East African coffee and food chain from Paul Smith.

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