SINGAPORE – Global supplier of food and beverage ingredients Olam food ingredients (“ofi”), is scheduled to open a new Customer Solutions Centre (CSC) in Singapore to enable it better collaborate with its clients.
A team of culinary and pastry chefs, food scientists, and quality, regulatory, and category experts will be located at the facility to help customers develop new products and applications using ingredients from ofi’s portfolio of cocoa, coffee, dairy, nuts, and spices.
Kamesh Ellajosyula, Chief Innovation & Quality Officer, ofi commented: “Our Singapore CSC demonstrates our continued investment in giving customers the support, knowledge, and quality ingredients to launch products that meet the moment. Furthermore, we are expanding our innovation capabilities in the USA, Netherlands and Malaysia.
A dedicated insights team will help customers identify emerging trends that use our natural portfolio of ingredients from farm to plate.”
The CSC will be equipped with 6 laboratories to ensure food quality and safety. It will also have pilot facilities that can test whether a new concept can be produced in a large-scale manufacturing environment.
A Shekhar, CEO, ofi commented: “At ofi we firmly believe in the power of partnerships – our broad ingredients portfolio, underpinned by an integrated global network, enables our business to work with the very best of external partners to create tasty and innovative food and beverages.
From our close ties with farmer suppliers, customers and leading R&D experts such as those here in Singapore, we can help brands to leverage our deep-rooted sustainability programs, which are a key tenet to achieving our Purpose to Be the Change for Good Food and a Healthy Future.”
Ofi confirmed that the Singapore CSC will be integrated with ofi’s global network of 15 innovation centers and its Customer Solution Centers in Chicago, Amsterdam and Bangalore.
It will also be integrated with ofi’s on-the-ground sourcing and buying teams in major and specialty growing regions and become part of extensive sustainability programs with partners that support farmers, reduce environmental impact and provide traceability.
The CSC comes at an opportune time as the APAC region was recently named the largest segment of the US$6.4B USD global food and beverage industry.
At the inauguration, the ofi CSC team will showcase concepts that can contribute to general wellbeing benefits and meet top consumer trends namely plant-forward products, amplified sensory experience, and cleaner-label formulations.
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