Shoprite launches revolutionizing payment solutions for small businesses
SOUTH AFRICA – Shoprite Holdings, Africa’s largest supermarket retailer, has launched an innovative platform called GetPaid, designed to help small business owners invoice and receive payments seamlessly, anytime, anywhere.
Shoprite collaborated with Pay@, a trusted payment aggregator in South Africa, to create this platform, which simplifies the payment process for small businesses and their customers.
Building on the Group’s established in-store payment technology, which allows large businesses to receive bill payments, the new GetPaid self-service platform enables small businesses to generate digital invoices, payment links, or unique scan-to-pay QR codes on their phones or computers. It also allows for bulk payments and cash flow tracking through a user-friendly dashboard.
Jean Olivier, General Manager of Financial Services at the Shoprite Group, stated, “This is yet another step forward in our ongoing efforts to make financial products and services accessible and affordable to more customers through our extended Money Market offering.”
GetPaid is a game-changer for contractors, freelancers, school administrators, and market stall owners seeking a fast, reliable, and cost-effective payment solution.
Customers can use the platform to pay instantly using various methods, including card, Money Market Account, Snapscan, Zapper, and ScanToPay, or at any of the more than 29,000 till points in Shoprite, Checkers, or Usave stores nationwide. This is particularly beneficial for customers who still transact against invoices in cash.
Shoprite has stated that there are no setup or monthly fees for the platform. Payment processing fees range from 2.85% to 3.50%, depending on the payment method used—online, in-app, or in-store—making the platform a flexible, pay-as-you-use solution.
Recently, Shoprite completed its largest-ever point-of-sale (POS) system implementation in record time, enhancing transaction efficiency and speed at the retailer’s 29,191 till points across South Africa.
The new system improves cashier efficiency and transaction speed with larger, color-coded screens and an intuitive user interface. It also features a new cash management system for better financial oversight and reporting.
Customer service processes have been transformed with seamless refund processing directly at the POS, providing a frictionless customer experience across all stores.
The streamlined cash-up process is now 60% faster, allowing employees to conclude the trading day more efficiently and leave stores earlier.
The retailer stated that investments in digital transformation ensure it remains agile in a fast-changing environment, leading to smarter pricing, promotions, forecasting, and product ranging.
These advancements not only keep the Group ahead but also continually raise the bar for excellence and innovation.
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