KENYA – Uber Eats, the popular online food delivery platform, has recently expanded its services to Eldoret and Naivasha strengthening its presence across Kenya.
The expansion marks a significant step in the company’s efforts to make food and grocery delivery accessible to more residents across the country.
With this development, residents of Eldoret and Naivasha can now enjoy the convenience of ordering food and groceries online, which will be delivered right to their doorsteps.
Uber Eats’ presence in these two towns is also expected to create new business opportunities for local restaurants, merchants, and delivery partners.
Meanwhile, Uber Eats’ nationwide footprint in Kenya has expanded to five cities, including Nairobi, Nakuru, Mombasa, and the newly added Naivasha and Eldoret.
This reveals the company’s dedication to making its services more accessible and convenient for customers and partners alike.
Kui Mbugua, the General Manager of Uber Eats Kenya, highlighted the company’s commitment to providing instant access to local commerce.
“We have also rolled out operational updates in Nakuru and Mombasa as we continue with our vision to become people’s everyday choice for instant access to local commerce, offering delivery on everything from restaurant meals, grocery to pharmacy and retail,” she noted.
“Recognizing the growing importance of e-commerce services, Uber Eats has evolved beyond food delivery to offer a diverse range of services, including convenience items, pharmacy and wellness products, and everyday essentials. “
She added that the strategic shift was driven by customer demand for a wider variety of offerings beyond traditional restaurant meals.
Additionally, through these expansions, Uber Eats aims to enhance the overall delivery experience for customers while also contributing to the local economy by supporting restaurants and retailers in the newly added cities.
In a related development, Uber has announced plans to introduce a feature in its Uber Eats app, starting in 2024, that will enable users to pay for groceries using SNAP (Supplemental Nutrition Assistance Program) and EBT (Electronic Benefit Transfer) benefits.
This initiative is aimed at making online grocery shopping more accessible to low-income households and individuals who rely on these federal food assistance programs in the United States.
Uber recognized the importance of improving access to quality food, especially for vulnerable populations living in areas with limited access to fresh groceries.
The company also highlighted its commitment to using its technology and extensive local delivery networks to provide SNAP recipients with the convenience of using their benefits to access fresh groceries through the Uber Eats app.