SOUTH AFRICA – Food delivery app UberEATS has launched in Cape Town after the internet ride-sharing company first debuted its service in the northern suburbs of Johannesburg.
The app is an on-demand service that taps Uber’s network of partner-drivers to deliver meals from restaurants.
UberEATS however, is a separate application from that of the ride-sharing app.
UberEATS promises an average delivery time of 30 minutes from order to drop-off, company officials said at an event for the Johannesburg launch last year.
Deliveries can be tracked in real-time with a range of top restaurant chains partnering with the service.
“We received such a fantastic response to the launch of UberEATS in Johannesburg we couldn’t wait to launch in food-conscious Cape Town.
Our app shows immense interest in this area and we are so looking forward to offering Capetonians meals from their favorite eateries, without the time and hassle of going to get it themselves,” Dave Kitley, operations manager of UberEATS said.
Users can download it from Google Play or the iTunes store, and enter in their details much like the Uber ride-sharing app itself.
A menu tailored for the UberEATS service is then made available for users to choose from. Meals from the selected restaurant are ordered and then collected by Uber drivers.
The app makes user of UberX drivers already in their database, while the company also is experimenting on two-wheeled deliveries.
In a previous interview with Fin24, Uber general manager for Sub-Saharan Africa Alon Lits said that UberEATS had the potential to change people’s eating habits.
“UberEATS has the ability to change the way restaurants operate. Through partnerships given the scale, smaller businesses could expand to a wider customer base through UberEATS,” Lits said.