UberEats India partners Tata AIG to provide insurance to delivery fleet

ASIA – Food ordering and delivery platform, UberEats has partnered with the Indian general insurance company, Tata AIG to offer a comprehensive insurance cover for its delivery executives in India.

According to ET Retail, the programme insures the executives for up to US$6,869.54 against accidental death and permanent disability, applicable when they are on the road delivering orders for UberEats.

The cover also includes US$2,748.57 against hospitalisation expenses and an outpatient cover of US$687.14 per delivery agent.

According to industry sources, UberEats’ India fleet is estimated to be over 12,000 and the insurance programme will cover all riders across the 29 Indian cities UberEats is present in.
“While the programme currently offers accidental insurance, we are thinking of extending it to areas relating to life and medical insurance…

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We are also running small pilots to negotiate term policies for agents in their individual capacity, at attractive rates due to the scale of UberEats’ platform,” said Deepak Reddy, head of central operations, UberEats India.

UberEats said it is growing its fleet size by about 70% each month as it plans to rapidly expand in the country to cover more cities.

It receives over 3 million monthly orders and has been incentivising both customers and restaurants as it looks to scale aggressively in a market dominated by Swiggy and Zomato.

Speaking on the partnership, Parag Ved – Executive Vice President & Head – Consumer Lines, Tata AIG said: “Today’s new age business ecosystems provide an opportunity for us to develop innovative product constructs that delivers value to the end consumer.

We believe that this product will surely add to ‘building a rewarding experience’ ethos for Uber Eats and their delivery partners.”

Uber Eats launched its operations in India in Mumbai in May 2017 and is currently present in 29 cities in India.

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Uber mentioned India as the fastest growing market for its food delivery platform, Uber Eats globally.

The company said the number of orders on its platform had “more than quadrupled” in the last three months and recorded nearly 50% month-on-month growth.

It is looking for opportunities to take its service to newer cities and expand their network, especially in tier II cities in India.

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